FAQ – Frequently Asked Questions
Got questions? We’ve got answers.
You may contact our sales team directly via the contact information on our website.
Please contact us by email at sales1@onishopfitting.com or phone to +86 18620963396 and a member of our Sales Department will assist you.
Absolutely. We have no minimum order quantity requirement, as we cater not only to large-scale projects but also to individual homeowners.
Answer: Yes, you can provide drawings, material colors, and dimensions, and we will arrange for our designers to develop a plan. If not, we can send you images of our sample cabinets for your reference.
Once your order is confirmed, we’ll begin coordinating with you on drawings, conducting 2D and 3D design work, and preparing materials. If necessary, we’ll perform on-site measurements. After all data and specifications are verified, we’ll immediately commence production. We’ll also send you production updates via email or WeChat. Upon completion, we’ll conduct a final inspection and send you photos. Once approved, we’ll proceed with packaging, loading, and shipping.
We do not maintain inventory. All products are custom-designed and manufactured to each customer’s specific requirements. Therefore, once an order is placed, it is considered a special order and cannot be canceled or returned.
We supply custom cabinets, wardrobes, bathroom vanities, interior doors, aluminum alloy doors and windows, and other home products. We also provide whole-house solutions. For more details, please visit our product page or contact us for consultation.
Base materials: Medium-density fiberboard (MDF)/plywood/particleboard.
Door panels: Solid wood, wood veneer, metal foil, lacquer finish, PVC, acrylic, laminate, melamine.
Other materials can be accommodated upon request prior to production.
If you have experience with international imports and exports, you can handle shipping and transportation independently. If not, we’re happy to assist. Contact us to inquire about our shipping services.
We offer international shipping services. Our staff will provide you with an order quote that includes shipping costs.
Yes, you can. If you have your own freight forwarder, you may arrange direct pickup from our factory in Guangzhou.
We can provide a price reference. Please send us your floor plan for a customized quote. Contact us for more details.
Need any further assistance?
The ONILUXHOME team is always here to help.
Choose Eco-Friendly, Reliable Cabinetry for Your Project
By continuing, you agree to the Privacy Policy and the processing of personal data.